How to gain access to an account after owner’s death
This article provides you with information regarding gaining access to an account if the owner is deceased. We are...
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Security: How to Verify Your Account for Support
This article provides you with information on how to verify your account with 1-grid What is Verification? When you need... -
Customer Zone: Moving domain / hosting from one profile to another
This article provides you with information regarding inter-account transfers. When you request a hosting product or domain name to be... -
Customer Zone: How to recover a lost 1-grid password
This quick guide will show you the steps to recover your lost Customer Zone password. There are two ways... -
Change of Ownership (COO)
Every 1-grid account has an owner who serves as the default primary contact and has all user permissions to request... -
How to upload files to WeTransfer
Visit the website: https://wetransfer.com Click on the “I agree” button. Click on “Take me to Free” to select... -
Customer Zone: Update your 1-grid password while logged in
This quick guide will show you the steps to change your Customer Zone password. There are two ways... -
Customer Zone: How do I view / manage my databases
This article provides you with steps to manage your databases via your 1-grid Customer Zone. Step 1- Login to your... -
Customer Zone: Where do I see my support tickets logged?
This quick guide will take you through the steps of viewing all of your support tickets via your Customer Zone.... -
Customer Zone: How to update my profile security question?
This guide provides you with steps to Updated your security question on your profile. When contacting support they will use...
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