Learn what nameservers are, when you need to update them, and find the full list of 1-grid nameservers for different hosting types.
What Are Nameservers?
Nameservers are a key part of the Domain Name System (DNS). They connect your domain (e.g., yourbusiness.co.za) to the server where your website and email are hosted. Nameservers make sure your domain points to the right place online.
If you’ve just registered a domain or moved your hosting, you may need to update the nameservers to make sure your website and email work correctly.
When Do You Need to Update Nameservers?
You may need to update your nameservers if:
- You’ve registered a new domain and want to point it to your hosting.
- You’ve transferred your hosting to 1-grid.
- You’ve set up a VPS, Web Services, or cPanel/Plesk hosting package.
- You have email or website hosting on an external platform and would like to point your domain to that server.
1-grid Nameservers List
| Hosting Type | Nameservers |
| Windows Plesk | petra.ns.1-grid.com petra.ns.1-grid.co.uk petra.ns.1-grid.co.za petra.ns.1-grid.net |
| Linux Plesk | thor.ns.1-grid.com thor.ns.1-grid.co.uk thor.ns.1-grid.co.za thor.ns.1-grid.net |
| Linux cPanel (1) | linus.ns.1-grid.com linus.ns.1-grid.co.uk linus.ns.1-grid.co.za linus.ns.1-grid.net |
| Linux cPanel (2) | ns1.hostserv.co.za ns2.hostserv.co.za |
| Website Design | lnxwzdns01.hostserv.co.za lnxwzdns02.hostserv.co.za |
| Business VPS | myserver.ns.1-grid.com myserver.ns.1-grid.co.uk myserver.ns.1-grid.co.za myserver.ns.1-grid.net |
How to Update Nameservers in Your Customer Zone
1. Make sure your website files, databases, and email accounts are set up on your 1-grid service.
2. Log in to your Customer Zone.
3. Go to Domains → My Domains.
4. Select the domain you want to update.
5. Choose Manage Nameservers.
6. Enter the correct nameservers from the list above.
7. Click Save Changes.
Important: DNS changes can take 4–48 hours to fully update worldwide. You can check the progress using the free tool DNS Checker (https://dnschecker.org/).
How to Update Your Nameservers to Another Hosting Provider
1. Make sure your domain is configured to the server that you want to update your domain’s Nameserver to. (You can confirm this by asking your host or checking the Nameservers in your DNS zone.)
2. Log in to your Customer Zone.
3. Go to Domains → My Domains.
4. Select the domain you want to update.
5. Choose Manage Nameservers.
6. Enter the correct nameservers from your hosting provider.
7. Click Save Changes.
Additional Resources
What is a Domain Name Server (DNS)?
How DNS Works
How to Manage Your Domain in 1-grid
Troubleshooting Email & Website Connectivity
Need Additional Support?
We’re Here to Help:
Managing namerservers for your domain can feel technical, but this guide makes it simple. Stuck? Contact our Support Team for help (https://1grid.co.za/contact-us/). They are ready to assist.