When sharing passwords or sensitive information, security matters. To protect your privacy, 1-grid uses Onetime Secret as a secure tool that generates a one-time-access link for confidential information. Once opened, the secret is permanently deleted, ensuring your details are never stored or viewable again.
This guide walks you through what Onetime Secret is, how it works, and how you can safely share sensitive details with us when needed.
What Is Onetime Secret?
Onetime Secret is a secure sharing tool that allows you to send confidential information through a single-use, encrypted link. Once the link is opened by the recipient, the information disappears permanently.
This prevents your passwords, access keys, control panel logins, or other sensitive details from being exposed in emails, chats, or ticket replies.
How Does It Work?
Onetime Secret uses end-to-end encryption and one-time-access links. This means:
- The secret is encrypted in your browser before sending
- Only someone with the link and your passphrase can open it
- Once the recipient views it, the message self-destructs
- It cannot be reopened or recovered
You are always in control of:
- The passphrase you choose
- How long the link remains valid
- Who receives the one-time link
Why Does This Matter?
Sharing passwords through email or screenshots can put your accounts at risk.
Onetime Secret protects your data by ensuring:
- Information encryption
- Your message only appears once
- No one else can access your secret
- Nothing is stored on 1-grid systems
- Safety of sensitive details
Using Onetime Secret helps keep your information safe and gives you peace of mind while our Support Team assists you.
How to Share a Secret Using Onetime Secret
Steps to Follow for Sharing Securely
1. Open Onetime Secret
- Visit: https://onetimesecret.com/
2. Enter the Secret
3. Create a Passphrase
- Add a passphrase that acts as a password for unlocking your secret.
4. Choose When the Secret Should Expire
We recommend an expiry time of 3 days, giving Support enough time to access the information securely.
5. Generate Your Secret Link
- Click “Create a secret link”.
- Onetime Secret will create a unique URL that works only once.
- Copy and paste the generated link into your ticket or email reply, along with the passphrase.
Once our Support Agent opens the link, the secret is automatically destroyed.
FAQs
Q. Why do I need to use Onetime Secret?
It protects your sensitive information from being exposed or stored in plain text.
Q. Can someone else open my secret?
Only if they have both the secret link and the passphrase.
Q. What happens if the link expires or is already opened?
It becomes permanently invalid. You will need to generate a new one.
Q. Does 1-grid store my passwords?
No, it is never stored when sharing with Onetime Secret.
Q. Can I use Onetime Secret for personal sharing, too?
Yes, anyone can use the service for secure, one-time sharing.
Q. Do I need an account to use Onetime Secret?
No, you can create a secret link without signing up.
Additional Resources
How to Keep Your 1-grid Account Details Up to Date
How to Verify Your 1-grid Account for Support
Preventing Unauthorised Customers from Accessing 1-grid Support
Adding a Sub-Account or Technical Contact
Deleting a Sub-Account or Technical Contact
Viewing Logged Support Tickets in Customer Zone
Need Additional Support?
We’re Here to Help:
Sharing your sensitive information securely doesn’t have to cause worry with this easy-to-reference guide. Stuck? Contact our Support Team for clarity and guidance (https://1grid.co.za/contact-us/). We’re ready to see how we can help!