At 1-grid, we know how important it is to keep your hosting, email, and domain services running without interruption. That’s why we’ve partnered with PayFast to make paying your invoices simple, secure, and instant with Instant EFT, Masterpass and Zapper, a trusted method for customers who prefer to pay directly from their bank account without using a credit card.
Instant EFT gives you the convenience of real-time payment confirmation, ensuring your invoices are processed immediately and your services remain active.
This guide will take you through everything you need to know about instant EFT payments with 1-grid, the benefits of paying using this method, and a step-by-step guide on how to make payment via your Customer Zone.
- What Is an Instant EFT Payment via PayFast?
- Benefits of Paying via Instant EFT (PayFast)
- Instant EFT Payment Options Available
- Why Debit Order Is the Recommended and Preferred Option
- How to Update Your Payment Method via the Customer Zone
- How to Pay Your Invoice with Instant EFT via Customer Zone
- Security and Transparency
- When to Contact 1-grid Billing Support
- FAQs
- Additional Resources
What Is an Instant EFT Payment via PayFast?
An Instant EFT via PayFast allows you to make an immediate electronic funds transfer directly from your bank account without waiting for manual clearance. It connects securely to your bank through PayFast’s bank-level encryption, so payments reflect instantly and safely.
How It Works:
- You log in to your bank through PayFast’s secure portal.
- You approve the payment with your usual online banking details or app authentication.
- The payment reflects in real-time, so no proof of payment is needed.
Supported Banks:
PayFast supports major South African banks, including Absa, Capitec, FNB, Nedbank, Standard Bank, TymeBank, and Investec.
Benefits of Paying via Instant EFT (PayFast)
Instant EFT combines speed, convenience, and security, making it an all-in-one trusted payment method.
Here’s why many customers love using Instant EFT:
Immediate Payment Confirmation
- Services stay active without delay.
Bank-level Security
- Transactions are encrypted and verified through your bank.
No Card Required
- Pay directly from your account, making it ideal if you don’t use credit cards.
No Proof of Payment Needed
- Payment confirmation is automatic and sent to your email.
Seamless Experience
- No manual EFT details, no human error; just instant payment processing.
Instant EFT Payment Options Available
Credit & Cheque Card (via PayFast)
Pay instantly using your Visa or Mastercard. Transactions are secured with 3D Secure and encryption, giving you real-time confirmation and avoiding manual EFT delays.
Samsung Pay
A mobile wallet option that lets you tap-to-pay securely using your Samsung phone. Payments are authenticated via biometrics or PIN, making checkout fast and seamless.
Instant EFT (via PayFast)
Bank-to-bank transfer that clears immediately. You log into your bank through a secure gateway, authorise the payment, and the funds reflect instantly, meaning no manual proof of payment is needed.
Capitec Pay
Specifically for Capitec Bank users. Initiate the payment through Capitec’s banking app via PayFast’s Instant EFT interface, with immediate confirmation and convenience.
SnapScan
A QR-based mobile payment method. You scan a payment QR code from your invoice using the SnapScan app, confirm the amount, and complete the payment instantly.
Zapper
Another QR-based mobile wallet. You scan the Zapper QR code via the app, confirm payment details, and funds are transferred immediately, similar to SnapScan.
Bank QR Code Apps
Many banks offer built-in QR scanning features in their apps. When PayFast provides a QR code, you can use your bank’s app to scan it and pay directly without leaving the app.
Scan to Pay (powered by Ukheshe)
This method uses Ukheshe’s payment infrastructure to allow QR code-based payments. You scan a generated QR code from your invoice and complete the transaction securely inside the Ukheshe-enabled interface.
Why Debit Order Is the Recommended and Preferred Option
It’s more than just convenient; it’s a smart, secure, and stress-free way to keep your services active while simplifying your billing, building trust, reliability, and financial confidence.
While paying your invoices with instant EFT via PayFast is quick and reliable, debit order remains the most recommended method for recurring services like hosting, domain renewals, and business email accounts.
How to Update Your Payment Method via the Customer Zone
Follow these simple steps to update your payment method:
1. Log in to your 1-grid Customer Zone.
2. Click on Update in the Your Info section.
3. Select Instant EFT, Masterpass & Zapper (Via Payfast) under Payment Method in your My Details section.
4. Click on Save Changes.
How to Pay Your Invoice with Instant EFT via Customer Zone
To make a quick instant payment using Instant EFT:
1. Log in to your 1-grid Customer Zone.
2. Click on Billing → My Invoices.
3. Locate the Unpaid invoice and click on it to open it.
4. Make sure that Instant EFT, Masterpass & Zapper (Via PayFast) is selected under Payment Method and Pay Now.
6. You’ll be redirected to the secure PayFast portal.
7. Select your preferred instant payment option and follow the 3D Secure prompts and your bank’s process, where applicable.
8. Once completed, you’ll receive instant payment confirmation via email.
Your account will be updated immediately, and your services will remain active.
TIP: Always double-check that your account has sufficient funds to avoid failed transactions or service suspensions.
Security and Transparency
At 1-grid, we prioritise trust, transparency, and data protection. Every transaction made through PayFast’s Instant EFT is processed using SSL encryption, ensuring your credentials and payment details remain confidential.
Security Best Practices:
- Always check that you’re on the official PayFast domain (https://payment.payfast.io/eng/process/payment/).
- Make payments only via your 1-grid Customer Zone or PayFast portal.
- Keep your device and browser up to date for maximum protection.
When to Contact 1-grid Billing Support
Contact our Team:
- You’ve contacted your bank to troubleshoot issues on their end.
- Your Instant EFT payment doesn’t reflect within a few minutes.
- You made a payment to the wrong invoice or service.
- You experience duplicate or failed transactions.
- You’re unsure if a transaction was successful.
- You want help switching from PayFast to Debit Order after attempting to switch on your end.
Include the following:
- Proof of payment, clearly reflecting the date, account number, amount, and reference number (Customer Code).
- Screenshot of any error message you are receiving when trying to pay via PayFast’s portal.
TIP: This helps 1-grid Billing Support get you back online faster.
FAQs
Is Instant EFT via PayFast safe?
Yes, PayFast uses advanced encryption, verified banking channels, and 3D Secure protocols to protect your details.
How long does it take for my payment to reflect
Instant EFT payments are reflected immediately, so there’s no waiting period or proof of payment required.
Can I use any bank with Instant EFT?
Instant EFT supports all major South African banks, including Absa, FNB, Capitec, Nedbank, Standard Bank, and TymeBank.
What should I do if my payment fails?
Retry using the same method, ensure sufficient funds, or contact your bank. If the issue persists, contact billing@1-grid.com for help.
Can I switch to Debit Order later?
Absolutely. You can switch to Debit Order at any time from your Customer Zone; it’s our most convenient and reliable option.
Additional Resources
Everything You Need to Know About Debit Orders at 1-grid
Our Easy-to-Use Payment Methods at 1-grid
Suspended Status Remains After Payment
Understanding Invoicing at 1-grid
The 1-grid Android Application
Need Additional Support?
We’re Here to Help:
Paying your invoices with Instant EFT via PayFast for your services doesn’t have to cause worry with this easy-to-reference guide. Stuck? Contact our Billing Team for clarity and guidance (https://1grid.co.za/contact-us/). We’re ready to see how we can help!