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  • How to Create or Delete an Email Account via Webuzo at 1-grid

    • June 17, 2026
    • Natalie Du Preez

    Managing email accounts in Webuzo (your Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can do it safely and effectively. What Is an Email Account in Webuzo? An email account (like [email protected]) stores messages for your domain…

  • Understanding the Difference: Technical Contact vs Sub-Account 

    • March 27, 2026
    • Natalie Du Preez

    With 1-grid, giving others access to your account should feel simple, secure, and fully within your control. This means deciding whether you need to add a technical contact vs a sub-account, which makes it important to understand the difference between each. Whether you’re delegating support queries, granting login access, or managing a growing…

  • How to Activate Your 1-grid Affiliate Account via Customer Zone

    • January 29, 2026
    • Natalie Du Preez

    Activating your affiliate account is quick, secure, and puts you in control of sharing your referral link whenever you’re ready. We’ve kept the steps simple and explained what to expect next so that you can move forward without uncertainty to activate your 1-grid Affiliate Account with us.  Start earning commission from qualifying referrals with full visibility and no setup…

  • Inter-Account Transfers: Moving a Domain or Hosting Service from One Profile to Another

    • January 28, 2026
    • Natalie Du Preez

    There are times when moving a domain or hosting service from one 1-grid profile to another is necessary as an inter-account transfer, whether due to a change in ownership for a specific service or domain, account restructuring, or a handover to a new person or business. We understand that transfers…

  • Adding an Account for 2FA Using an Authenticator App  

    • January 27, 2026
    • Natalie Du Preez

    Secure your 1-grid account by completing your Two-Factor Authentication (2FA) setup in minutes for your 1-grid Customer Zone using an Authenticator App to scan a QR code, with no technical knowledge required.  This guide walks you through adding your account safely for 2FA using an Authenticator App like Google Authenticator, Microsoft Authenticator, Apple Authenticator (iOS Passwords) and Authy, and provides tips for avoiding common setup issues.  What…

  • Requesting Your 1-grid Account Statement

    • October 27, 2025
    • Natalie Du Preez

    At 1-grid, we believe managing your hosting, email, or domain services should be simple and transparent. This is why it matters to us to make requesting your 1-grid account statement easy, giving you a clear view of your billing history, payments received, and any outstanding balances, all in one place.  By requesting…

  • How to Add Funds as Credit to Your 1-grid Account 

    • October 24, 2025
    • Natalie Du Preez

    At 1-grid, we know how important it is to keep your hosting, email, and domain services active without disruption. That’s why we offer the option to add funds as credit to your account, making it a simple, secure, and proactive way to stay on top of your payments.  By adding…

  • How to Check Your Credit Balance on Your 1-grid Account

    • Natalie Du Preez

    Our option to pay using credit on your account makes it a simple, secure, and proactive way to stay on top of your payments, and we make it even easier to check your credit balance on your 1-grid account.  By keeping funds in your 1-grid account, you can automatically pay…

  • Paying Your Invoices with Credit on Your 1-grid Account 

    • Natalie Du Preez

    At 1-grid, we know how important it is to keep your hosting, email, and domain services active without disruption. That’s why we offer the option of paying your invoices with credit on your 1-grid account, making it a simple, secure, and proactive way to stay on top of your payments. …

  • How to Create or Delete an Email Account via Windows Plesk

    • October 13, 2025
    • Natalie Du Preez

    Managing email accounts via Windows Plesk (your Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via Plesk for your email hosting with 1-grid. What Is an Email…

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