At 1-grid, we understand that keeping your services active and running smoothly is essential to your business and online presence. Sometimes, finding your services still suspended after making payment can be both confusing and frustrating, and we want to make sure you get clarity and have confidence that this can…
At 1-grid, we understand how vital your domain is to your business identity and online presence. To ensure your domain never expires or becomes vulnerable to loss, we send domain renewal invoices 60 days in advance. This means understanding invoicing for domain renewals is an integral part of making sure…
We understand that an uninterrupted online presence is crucial to your business and brand. This means we know how important it is to have the option of reactivating your suspended or cancelled services at 1-grid. This guide will help you understand what hosting suspension and cancellation mean, how to reactivate your…
At 1-grid, we understand that uninterrupted service is essential to your business and digital presence, but sometimes, hosting, email, and domain services may be affected by temporary suspensions due to outstanding payments or security-related issues. This guide will help you understand what a suspension means, why suspensions occur, what you can do to restore…
If you see a “550 5.7.1 [IRR] Too Many Invalid Recipients” error when sending an email, don’t worry! It’s a temporary protection measure from MailChannels, our outbound firewall partner, helping to keep your domain’s reputation strong by preventing your emails from being flagged as spam. In this guide, we’ll show…
Understanding DNS can feel daunting, but it doesn’t have to be! This guide will help give you clarity in understanding DNS, how it works for your domains, websites, email, and other services, and explain the various DNS record types so that you feel confident in working with DNS. What is…
When you configure your mail client (Outlook, Apple Mail, mobile, etc.), you’ll choose either IMAP or POP as the way your device retrieves mail from the server. Each protocol works differently, and that difference affects how your email behaves across devices. This guide will help you with understanding the difference…
With 1-grid, you can remove access/delete a user under a sub-account and delete a technical/support contact to remove them from different levels of access to your account and support on your behalf. Deleting a Sub-Account or Technical Contact from your 1-grid account keeps your account secure while giving the right…
1. How to change Cpanel password via Customer Zone 2. How to provide access to my Control Panel for my Developer or third-party ? 3. How to upload a file using File Manager (cPanel) 4. How to view your disk usage (cPanel) 5. Speed up / Optimise your website (cPanel) 6. cPanel: How to update PHP…
This article provides you with information regarding account limitations in regards to email account creation. This feature means that you can create as many e-mail boxes as you want on your hosting package. 1-grid does not limit the number of email accounts you can create the only…