• Resolving a MailChannels Spam Block “550 5.7.1” Error

    The “550 5.7.1 [CS] Message blocked Spam” error with MailChannels can be frustrating; however, it doesn’t mean your domain is permanently blocked. By applying authentication, cleaning mailing lists, and following safe sending practices, resolving a MailChannels spam message block can be quick and prevent future blocks.  This guide will help…

  • Top 10 Common Email Issues and How to Resolve Them

    We know that email hiccups can be frustrating, but the great news is that most have simple solutions. Here are the 10 most common email issues, why they happen, and what you can do to fix them. We’ve also included 10 quick guides to common email issues to help ease your worry.  Top 10 Common Email…

  • How to Prevent Email Spoofing Attacks

    While you can’t stop someone from attempting spoofing, you can protect yourself and your domain with the right mix of technology, vigilance, and safe practices. This guide walks you through what you must do and maintain to defend against spoofed senders and prevent email spoofing attacks.  Why Prevention Matters  Spoofed emails impersonating your domain can mislead recipients, damage your…

  • What Is Email Spoofing? How It Works and How to Protect Yourself

    Email spoofing is when someone forges an email sender’s identity, making it look like an email came from someone you trust, such as your bank, a colleague, or 1-grid when it’s not.   How Does Email Spoofing Work? Spoofing typically involves manipulating email headers such as From, Reply-To, or Return-Path to disguise the actual sending source.  Attackers may use compromised systems, open…

  • Troubleshooting a Security Certificate Warning Pop-Up in Outlook

    When Outlook issues a security certificate warning as an “Internet Security Warning” pop-up, it’s usually because the server name you’ve used in your account settings doesn’t match what the SSL certificate is issued for.   It is one of the most common issues experienced when using Outlook with SSL enabled, and…

  • Everything You Need to Know About Domains at 1-grid

    Your domain name is the first step to getting online. At 1-grid, we make it simple to register, manage, and secure your domain. This guide brings everything you need to know into one place. What Is a Domain Name?  A domain is your website’s address online (e.g., yourbusiness.co.za). It’s made…

  • Moving to 1-grid: Your Getting-Started Guide

    Learn how to move to 1-grid with this simple getting-started guide. From account creation to domain setup, website, and email. Everything you need in one place because moving to 1-grid doesn’t need to be complicated.  1: Place Your Order  Whether you’re a first-time customer or expanding your business, you can…

  • What Is Browser Recognition & How Does It Function with an SSL Certificate?

    What Is Browser Recognition? Browser Recognition refers to the process by which web browsers, including Chrome, Firefox, Safari, and others, recognise and validate SSL Certificates presented by websites. Secure Sockets Layers, or SSLs, are cryptographic protocols that encrypt the data sent between a server and a browser to provide internet communication security….

  • How to Generate a CSR WildCard SSL in Cpanel

    This article will guide you through the process of generating a WildCard CSR (Certificate Signing Request) in Cpanel, ensuring your website’s security. ​ SSL certificates are crucial for securing your website and ensuring the privacy of your users’ data. In some cases, you may need a WildCard SSL certificate to…