• How to access your email via webmail in Website Panel (.Net)

    This feature allows you to check your email from any PC with an Internet connection from anywhere in the world. Unlike an email program, this requires no settings before it can be utilised.    *Please make sure that you do not save the password when working from an Internet café or other publicly…

  • cPanel: How to access your email via webmail?

    This quick guide will take you through the steps to login to webmail. This cPanel feature allows you to check your email from any PC or mobile device with an Internet connection from anywhere in the world. Unlike an email program, this requires no settings before it can be utilized….

  • cPanel: Webmail Troubleshooting guide.

    This guide provides you with information on what to check should you not be receiving emails in your webmail inbox.     There are several reasons why you are unable to receive emails when using your cPanel webmail. In this article, we will look at a few of these reasons,…

  • cPanel: How to get email header from webmail ?

    This article provides you with information on how to get email headers in cPanel Webmail. Step 1- Login to cPanel Please see our article on logging into cPanel here.     Step 2- Click on Email Accounts Step 3- Click on Check email next to relevant email address Step 4- Click on Open. Step 5- On…

  • Catch-All Email Address: How to Set Up in cPanel | 1-grid 

    A catch-all email address (mailbox) can help ensure you don’t miss important emails sent to incorrect or non-existent addresses, but it’s important to understand both its benefits and potential drawbacks before enabling it.  This guide will help you configure a catch-all email address for your domain using cPanel.  By the end of this guide, you’ll understand…

  • Change POP3 to IMAP: Email Account | 1-grid 

    Before you begin, it’s important to know that email applications cannot change POP3 to IMAP. Instead, you’ll remove the existing POP3 account from your email application and add it again using IMAP settings.  If you back up any emails stored locally before making the change, the process is straightforward, and your mailbox will remain…

  • Change IMAP to POP3: Email Account | 1-grid 

    Before you begin, it’s important to know that email applications cannot change IMAP to POP3 directly. Instead, you’ll remove the existing IMAP account from your email application and add it again using POP3 settings.  To avoid losing important emails, make sure you back up any messages you want to keep before making the change. …

  • Outlook Downloading Duplicate Emails: How To Fix | 1-grid 

    It can be concerning when Outlook keeps downloading duplicate emails because receiving the same email multiple times can quickly clutter your inbox and make it difficult to manage your messages. Fortunately, this issue is usually caused by Outlook configuration, POP3 settings, synchronisation behaviour, or antivirus software rather than a problem…

  • Troubleshoot Outlook Email Error Messages | 1-grid 

    If Outlook cannot connect to your mail server, you may see an error code instead of receiving or sending emails. You can troubleshoot errors that are commonly caused by incorrect account settings, internet connectivity problems, damaged Outlook profiles, or security software blocking the connection.  This guide will help you troubleshoot…

  • Fix “Please Enter Network Password” Error in Outlook | 1-grid 

    The “Please Enter Network Password” error is commonly caused by corrupted email account settings rather than an incorrect password. By following the steps below, you can often restore your email connection without losing your existing email messages.  This guide will help you resolve this error in Microsoft Outlook when accessing your 1-grid…