Domains: Update domain contact information
This article provides you with steps to update your domain contact details. This is the information that could be publicly...
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Domains: How to update nameservers?
This guide will take you through the steps of updating your domain nameservers via the 1-grid customer zone. Step... -
Customer Zone: How to log a new Support Ticket?
This article provides you with information on how to log a new support ticket via your 1-grid Customer Zone. Step... -
Customer Zone: Creating a new email account
This article provides you with step by step instructions on how to create an email accounts via your 1-grid Customer... -
Customer Zone: How do I order a new SSL ?
This article provides you with steps to order new SSL certificates via your 1-grid Customer Zone. Step 1- Login to your... -
Customer Zone: How to downgrade your hosting package?
This quick guide will take you through the steps of downgrading your account via the customer zone. Step 1– Login to... -
Why is my services still suspended after the payment was made?
If your account got suspended, it’s likely because we didn’t receive payment by the invoice due date. This article explains... -
Where to view / download your latest statement information?
This guide provides you with a step by step instructions on how to find , download or print your 1-grid... -
Can I pay via EFT?
This article provides you with information regarding EFT payments You are able to pay you invoices using EFT,... -
How to add or update your debit order details
This guide provides you with steps on how to update your debit order details. We highly recommend using debit order...