How to gain access to an account after owner’s death
This article provides you with information regarding gaining access to an account if the owner is deceased. We are...
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How do I revert my cancellation request ?
This article provides you with information on how to revert a cancellation request. When you have requested a cancellation of... -
Introducing the 1-grid Android Application
This guide provides you with a summary on how to manage your account in our Android Application. Step 1 – Download... -
Customer Zone: How to downgrade your hosting package?
This quick guide will take you through the steps of downgrading your account via the customer zone. Step 1– Login to... -
Customer Zone: How to recover a lost 1-grid password
This quick guide will show you the steps to recover your lost Customer Zone password. There are two ways... -
Change of Ownership (COO)
Every 1-grid account has an owner who serves as the default primary contact and has all user permissions to request... -
How to upload files to WeTransfer
Visit the website: https://wetransfer.com Click on the “I agree” button. Click on “Take me to Free” to select... -
Customer Zone: How to log a new Support Ticket?
This article provides you with information on how to log a new support ticket via your 1-grid Customer Zone. Step... -
Customer Zone: How to add Domain redirect/forwarder?
This article provides you with steps on how to action a Domain forwarder or redirect via your 1-grid Customer Zone.... -
Customer Zone: How to cancel hosting service
This article provides you with information on how to request cancellation from your 1-grid customer zone. Step 1- Login to your...