Customer Zone: How to create / delete FTP accounts
This article provides you with step by step instruction on how create new and delete old FTP accounts. Step 1-...
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Customer Zone: How to change email password ?
This quick guide will take you through the steps of changing your email password via the customer zone. Please note that... -
How to transfer my .com domain to 1-grid
Before transferring your domain, it is very important that you check the following: If you have a website,... -
Customer zone: How to view all your domains
This quick guide will take you through the steps of viewing all domains you have with 1-grid via the customer... -
How to update a security question?
It is very important to keep your security information up to date. Assistance will be limited if you are unable... -
Customer Zone: How to order new / additional services
This quick guide will take you through the steps of ordering a new services via your customer zone. Step 1–... -
Adding a Sub-Account or Technical Contact to Your 1-grid Account
With 1-grid, you can invite a new user to your account and add them as a sub-account or add a... -
How To Keep Your 1-grid Account Details Up to Date
Keep your 1-grid details up to date. Making sure your account details are up to date with 1-grid ensures you... -
Deleting a Sub-Account or Technical Contact from Your 1-grid Account
With 1-grid, you can remove access/delete a user under a sub-account and delete a technical/support contact to remove them from... -
Viewing Your Logged Support Tickets in Your 1-grid Customer Zone
Viewing your logged support tickets and their statuses, like open, closed, and in between, in your 1-grid Customer Zone makes...