Suspensions
If your service has been suspended, it is possible that you have made the payment too late and it has...
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Why do I have to pay a service reactivation fee ?
This article provides you with information regarding our reactivation fee. 1-grid strives to provide the best possible service to all... -
How to update a security question?
It is very important to keep your security information up to date. Assistance will be limited if you are unable... -
Customer Zone: How to check credit balance ?
This article provides you with steps to check your credit balance on your 1-grid account. Step 1– Login to your... -
How to pay invoices with Credit on account?
This article provides you with information regarding paying invoices with credit you have on your account. Step 1– Login to... -
Customer Zone: How to check your Billing Cycle
This article provides you with information to check which billing cycle you are on via your 1-grid customer zone. ... -
Customer Zone: How to order new / additional services
This quick guide will take you through the steps of ordering a new services via your customer zone. Step 1–... -
Customer Zone: How do I view my invoices?
This guide provides you with information on how to view your invoices via your 1-grid Customer Zone. Step... -
Paying invoices with Credit Card.
This guide provides you with information on how to view your invoices and pay them with the Payfast credit card... -
Customer Zone: Deleting a sub account or technical contact.
This article provides you with step by step instructions on how to remove sub contact from your profile so they...