Preventing Unauthorised Customers from Accessing 1-grid Support Keeping your account details safe is a priority with 1-grid. This means that to protect your account and data, unauthorised...
Viewing Your Logged Support Tickets in Your 1-grid Customer Zone Viewing your logged support tickets and their statuses, like open, closed, and in between, in your 1-grid Customer Zone makes...
Understanding Why Your Support Ticket Has Been Closed At 1-grid, we want to resolve your queries as quickly and smoothly as possible. This means that sometimes tickets close...