FTP (File Transfer Protocol) accounts allow you to upload, download, and manage website files on your hosting server. If you’re running a website on Plesk, creating dedicated FTP accounts for team members or developers is a secure and efficient way to manage access.
This guide walks you through creating and deleting FTP accounts in Plesk, whether you’re setting up access for the first time or removing outdated credentials.
What Is an FTP Account?
An FTP account gives users direct access to your hosting server’s file system through an FTP client like FileZilla or Cyberduck. Each account can be configured with:
● Specific access permissions
● A defined home directory
● A secure password
Why Use FTP Accounts in Plesk?
● Give developers access to your website files
● Upload or download content more efficiently than via File Manager
● Restrict access to specific folders for better security
● Remove unused or compromised accounts to protect your hosting environment
How to Create an FTP Account in Plesk
Step 1– Login to Plesk.
- Login with username and password received when you completed your subscription.
Step 2– Click on FTP Access
Step 3 – Click on Add FTP Account
Step 4 – Complete FTP account details and click OK
Step 5 – To delete an FTP account select the account and click Remove
Troubleshooting & FAQs
I can’t connect using my FTP account. What should I check?
● Confirm you’re using the correct hostname (usually your domain name or IP address)
● Make sure the FTP user is logging into the correct home directory
● Verify the password and try again
● Ensure port 21 is open and accessible on your network
What’s the difference between the main FTP account and additional accounts? The main FTP account (usually created with your hosting package) has full access. Additional FTP accounts can be restricted to specific folders for better security.
Can I change the home directory after creating an account? Yes. Go to FTP Access, click on the account name, and update the Home directory field.
Best Practices for FTP Account Management
● Use strong, unique passwords for all FTP accounts
● Create individual accounts for each team member
● Limit access to specific directories whenever possible
● Regularly delete unused FTP accounts to reduce security risk
● Use secure FTP (SFTP) if supported by your hosting plan
Additional Resources
For advanced FTP setup or automation, refer to the official Plesk documentation: https://docs.plesk.com/
Summary
Managing FTP accounts in Plesk is simple and secure. Whether you’re setting up access for a web developer or removing outdated logins, following these steps helps protect your hosting environment and maintain organized file access.