• Domains: How to Update Your Nameservers at 1-grid

    Learn what nameservers are, when you need to update them, and find the full list of 1-grid nameservers for different hosting types.  What Are Nameservers? Nameservers are a key part of the Domain Name System (DNS). They connect your domain (e.g., yourbusiness.co.za) to the server where your website and email…

  • What Is Phishing? How It Works and How to Protect Yourself

    Phishing remains one of the most common and deceptive online threats, a tactic that preys on trust and quick reactions.  In this guide, we’ll explain what phishing is, how these scams work, and how to protect yourself and your business from falling victim.  What Is a Phishing Attack?  This is…

  • How To Check If My IP Is Blacklisted and Get It Delisted

    If your emails aren’t delivering or your website feels unreachable, it could be because your IP address has landed on a blacklist, but don’t panic. It’s a common, fixable issue, and it’s easy to check if you’re IP has been blacklisted.  This guide walks you through how to check if…

  • Everything You Need to Know About IP Blacklisting

    If you’ve suddenly noticed that your emails aren’t being delivered or your website access is blocked, your IP address might be blacklisted but it’s not permanent.  IP blacklisting can seem alarming, but there’s no need to worry because it’s fixable! By understanding the cause, following delisting steps, and keeping your systems…

  • Everything You Need to Know About an IP Address

    Your IP address is the foundation of your online identity, connecting you to the world while keeping your digital presence visible and functional.  This guide will give you everything you need to know about an IP address because by understanding, monitoring, and protecting it, you strengthen your online security and take…

  • Understanding DNS Records and How to Check These

    When you register a domain, you’re creating your online address, with a fundamental part of your domain is DNS, which contains DNS records that make that address reachable. Sometimes, you need to check these records to ensure that they are configured correctly between your domain name and its corresponding IP…

  • Understanding DNS, Its Record Types and How It Works

    Understanding DNS can feel daunting, but it doesn’t have to be! This guide will help give you clarity in understanding DNS, how it works for your domains, websites, email, and other services, and explain the various DNS record types so that you feel confident in working with DNS.  What is…

  • Resolving a MailChannels Spam Block “550 5.7.1” Error

    The “550 5.7.1 [CS] Message blocked Spam” error with MailChannels can be frustrating; however, it doesn’t mean your domain is permanently blocked. By applying authentication, cleaning mailing lists, and following safe sending practices, resolving a MailChannels spam message block can be quick and prevent future blocks.  This guide will help…

  • How to Spot a Scam Email: Phishing, Spoofing and Red Flags

    No one is immune to tricksters, so the better you can spot a scam email, the safer your inbox remains.  This guide helps you distinguish between phishing and spoofing, spot red flags, and know what action to take.  What Are Scam Emails?  Scam emails are fraudulent messages that aim to deceive you either by impersonating others (spoofing)…

  • Top 10 Common Email Issues and How to Resolve Them

    We know that email hiccups can be frustrating, but the great news is that most have simple solutions. Here are the 10 most common email issues, why they happen, and what you can do to fix them. We’ve also included 10 quick guides to common email issues to help ease your worry.  Top 10 Common Email…