Domains: Why am I invoiced a redemption fee? This article provides you with information as to why you are being invoiced a domain redemption fee When a...
Domains: How to find another providers auth / EPP code? An Authorization Code or EPP Key is an extra form of security that is used when transferring high-level domains e.g....
Domains: How do I transfer my .com /.net/ .co.za domain to 1-grid ? This guide provides you with the steps to transfer any domain to our 1-grid platform. The transfer procedure for generic...
Domain Transfer Troubleshooting This article provides you with some useful information on what to check if your domain transfer fails There...
What is the .co.za Transfer Procedure? This article provides you with information on the process of .co.za domain name transfers. Upon ordering your hosting...
Reason why your domain transfer could fail? This article provides you with information about why your domain transfer might’ve failed. Common reasons for domain transfer...
SPF and DKIM Records within cPanel How to repair SPF and DKIM Records within cPanel Log into cPanel > Email section > Email Deliverability menu: This section allows you to...
How to update domain contact information This quick guide will take you through the steps of updating your domain contact information. To update your domain contact...
Your Account Was Hacked – Email Scam If you receive a similar email to this, it would be best to ignore and delete it immediately. “Your Account...
Changing the name servers on a .de domain name The name servers for your .DE domain name will need to abide by a certain criteria, which the below article...