Domains: Why am I invoiced a redemption fee?
This article provides you with information as to why you are being invoiced a domain redemption fee When a...
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Domains: How to find another providers auth / EPP code?
An Authorization Code or EPP Key is an extra form of security that is used when transferring high-level domains e.g.... -
Domains: How do I transfer my .com /.net/ .co.za domain to 1-grid ?
This guide provides you with the steps to transfer any domain to our 1-grid platform. The transfer procedure for generic... -
Customer Zone: How to get domain’s Epp / Auth code
This article provides you with the steps to get your EPP code for domain hosted locally. Step 1- Login... -
Reason why your domain transfer could fail?
This article provides you with information about why your domain transfer might’ve failed. Common reasons for domain transfer... -
SPF and DKIM Records within cPanel
How to repair SPF and DKIM Records within cPanel Log into cPanel > Email section > Email Deliverability menu: This section allows you to... -
How to update domain contact information
This quick guide will take you through the steps of updating your domain contact information. To update your domain contact... -
Your Account Was Hacked – Email Scam
If you receive a similar email to this, it would be best to ignore and delete it immediately. “Your Account... -
Changing the name servers on a .de domain name
The name servers for your .DE domain name will need to abide by a certain criteria, which the below article... -
How can I add an IPV6 record (AAAA Record) to my Domain Name?
The below FAQ will outline the difference between IPV4 and IPV6 records, and how you can add IPV6 records to...