• How to Enable or Disable PHP Error Reporting in cPanel on 1-grid Hosting

    Control whether PHP technical faults are visible to public visitors or hidden during active site maintenance. If PHP errors are appearing on your website, you can control whether they’re displayed to visitors through your PHP configurations. For a production website, display_errors should normally be turned off so that sensitive technical…

  • How to Recover a MySQL Database in cPanel with 1-grid

    Restore your database and get your website working again using Acronis Backup. Accidentally deleting or damaging a database doesn’t always mean your website is lost. If a recent backup is available, you can quickly restore your MySQL database and get your website operational again. This guide walks you through the…

  • FTP vs SFTP: Which Should You Use? | 1-grid 

    Choosing the right file transfer method is important for keeping your website secure while making it easy to upload, download and manage your website files. This means choosing FTP vs SFTP becomes an important choice. This guide will help you understand the difference between FTP (File Transfer Protocol) and SFTP…

  • Domain Control Validation (DCV) for SSL: How to Complete | 1-grid 

    Domain Control Validation (DCV) is a mandatory step in the SSL certificate issuance process. It confirms that you own or control the domain you’re requesting the certificate for. Without successful validation, your Certificate Authority (CA) cannot issue your SSL certificate.  This guide explains the available validation methods, how to complete each one,…

  • Browser SSL State: How to Clear | 1-grid 

    Browsers often store SSL certificate information to improve browsing performance. Occasionally, this cached information becomes outdated, causing your browser to display old certificate details even though your website has been configured correctly.  This guide will help you clear your browser’s SSL state if you’re seeing SSL certificate warnings, outdated certificate information, or…

  • Reusing an Existing CSR: SSL Certificate Renewal | 1-grid 

    Although reusing an existing CSR when renewing your SSL certificate is sometimes technically possible, generating a new one is considered industry best practice. Doing so improves security, helps meet modern encryption standards, and reduces the likelihood of certificate installation issues.  This guide will help you understand whether you can reuse…

  • Understanding How Email Is Sent | 1-grid 

    If you’ve ever wondered how email is sent and what happens after you click Send, this guide will walk you through the journey your email takes before it reaches the recipient’s inbox.  You’ll learn how email travels between servers, the role of your email application, and the technologies that make reliable email delivery possible. …

  • How 1-grid SSL Certificates Handle Server IP Changes

    Server IP changes are a common part of server migrations, upgrades, or infrastructure changes. The good news is that SSL certificates handle server IP changes well, so in most cases, your SSL certificate does not need to be replaced or reissued simply because your server’s IP address has changed.  This guide will…

  • Remote MySQL Access: How to Configure on 1-grid Hosting 

    Databases contain critical website information, which means that remote MySQL access is restricted by default to help protect your data.  This guide will help you configure Remote MySQL access for your hosting account, allowing approved external applications, servers, or development tools to connect securely to your database.  By the end of this…

  • What PHP Versions Does cPanel with 1-grid Support? 

    Using supported PHP versions is important for website security, performance, and compatibility. Whether you’re running WordPress, an e-Commerce store, or a custom website, selecting the appropriate PHP version helps ensure your site remains stable and secure. This guide will help you understand which PHP versions are supported on 1-grid hosting services, why PHP versions matter, and…