• Windows vs Linux: Which 1-grid Hosting Option Is Right for You?

    If you’re unsure whether Windows vs Linux hosting is the best option to select, you’re not alone. Many customers assume the choice depends on the operating system on their computer, but the decision is actually based on the technology your website uses.  This guide will help you understand the difference between Windows vs Linux hosting so you can…

  • Understanding the Basics of Web Hosting with 1-grid 

    If you’re new to websites, hosting terminology can feel overwhelming.  This guide will help you understand the basics of web hosting, what each service does, and how domains, websites and hosting work together.  By the end of this guide, you’ll have a clear understanding of what web hosting is, why it’s needed, and how to choose the right…

  • How To Remove Unwanted Files in File Manager (WordPress)

    If you’ve identified suspicious, unused, or unnecessary files inside your WordPress File Manager, removing them safely is important to keeping your website secure, organised, and performing optimally. This guide will help you safely remove unwanted WordPress files while reducing the risk of accidentally damaging your website. You’ll learn how to:…

  • How To Identify Unwanted Files in File Manager (WordPress)

    If you’ve discovered unfamiliar files or folders inside your WordPress File Manager, it can feel overwhelming or even alarming at first. This guide will help you safely identify potentially unwanted, suspicious, or unnecessary WordPress files without accidentally damaging your website. You’ll learn: Most importantly, this guide focuses on safe identification…

  • Understanding SSL Validation Processes

    SSL validation exists to protect you, your visitors, and the wider internet. It ensures that SSL certificates are only issued to legitimate domain owners and verified organisations, preventing fraud, impersonation, and phishing. It can sound intimidating, especially when emails arrive asking you to “verify ownership,” upload files, or confirm business…

  • SMTP Error 552: Message Size or Storage Limit Exceeded (How to Fix It)

    If you’ve received SMTP Error 552, it means your email could not be delivered because it either exceeds the recipient server’s size limit or the recipient’s mailbox storage is full.  This guide will:  By the end of this guide, you’ll confidently diagnose and resolve SMTP 552 errors without unnecessary support escalation.  What SMTP Error 552 Means …

  • SMTP Error 535: Authentication Failed (How to Fix It)

    If you’re seeing SMTP Error 535: Authentication Failed, your email client cannot log into the outgoing mail server.  This guide will help you:  Nothing in this process will affect your website, hosting, or existing mail data.  By the end of this guide, you’ll confidently resolve SMTP 535 errors without contacting support.  What SMTP Error 535 Means …

  • SMTP Error 550: Message Rejected by Server (How to Fix It)

    If you’ve seen SMTP Error 550: Message Rejected by Server, your email was blocked by the receiving mail server. That’s frustrating, but it doesn’t mean something is permanently “broken”.  This guide will help you:  You’ll be able to resolve this error without contacting support in most cases, even if you’re not technical.  What SMTP Error 550 Actually Means  SMTP (Simple Mail Transfer Protocol) is…

  • Recommended Server Settings for Email (Encryption & Ports) 

    Whether you’re setting up your email in Outlook, Apple Mail, Gmail, or on your mobile device, you’ll need to understand the recommended secure email server settings to configure this on your device or application.  This guide will show you the recommended secure server settings to use when configuring your email client.  By the end, you’ll know exactly which ports…