Restore your database and get your website working again using Acronis Backup.
Accidentally deleting or damaging a database doesn’t always mean your website is lost. If a recent backup is available, you can quickly restore your MySQL database and get your website operational again. This guide walks you through the exact process using Acronis Backup inside your 1-grid hosting account.
Before You Begin
Before starting the restoration process, ensure you have the following ready. Preparing these credentials ensures you can navigate the recovery interface efficiently:
- Access to your 1-grid Customer Zone
- An active cPanel web hosting account
- A recent restore point available within Acronis Backup
💡 Tip: If you are unsure whether a backup exists, you can securely browse your available historical restore points during the steps below before executing any changes.
Restore Your Database
1. Open Your Hosting Account
Log in to your 1-grid Customer Zone and navigate to the management dashboard:
Go to: Services → View Details → Manage/Login to Control Panel
⏱️ Note: Select the specific web hosting package that contains the database you want to recover.
2. Open Acronis Backup
Locate and select the Login to cPanel shortcut button. Once inside the cPanel dashboard, navigate to the Files section and click on Acronis Backup.
The interface will instantly load all available historical backup and restore points mapped to your hosting account.
3. Choose Your Backup
Browse the timeline and select a backup snapshot timestamp created before your database was deleted, corrupted, or damaged.
💡 Tip: If several backup dates are listed, choose the most recent, healthy timestamp that contains your intact database records.
4. Restore the Database
Click the Restore button directly next to the database backup you want to deploy. Confirm the confirmation prompt to start the process.
⏱️ Note: The recovery process may take a few minutes to complete depending on the overall file size of your database.
5. Check Your Website
Once the system indicates the restore is complete, open a new browser tab, visit your live website, and ensure it loads seamlessly.
We highly recommend testing these database-driven elements:
- Dynamic website pages and posts
- Interactive contact or checkout forms
- Member or customer user logins
- E-commerce plugins and other database dependencies
If your website loads normally without database connection errors, your database has been successfully restored!
What Happens Next?
Restoring a database completely overwrites your current database version with the historical data stored inside your chosen backup snapshot.
- Data Delta: Any website changes, new posts, user sign-ups, or orders made after that specific backup timestamp was generated will no longer be available.
- Proactive Protection: Once you verify that your website is working correctly, it is highly recommended to create a fresh, manual backup to establish a new, secure recovery baseline.
You’re Ready!
If a suitable backup is available, recovering a lost MySQL database is much simpler than it first appears. Follow the step-by-step instructions outlined above to roll back your database state and bring your online presence back to life.
Related Articles
- How to Manage a MySQL Database with PHPMyAdmin in cPanel
- How to Change a MySQL Database User Passwords in cPanel
- MySQL Guides
Need Help?
If you cannot locate a suitable backup file, or if the restoration process fails to resolve your website issue, please contact us immediately. Our Support team is standing by to investigate alternative disaster recovery options for you.
To help our technical team investigate and resolve your database issue as quickly as possible, please have the following information ready:
- Your domain name
- Your hosting service plan
- The specific database name (if known)
- Any error messages or screenshots of the failure
Providing these deployment details upfront ensures our engineers can get you back on track without delay.