This is an in-office role

This position is based in Cape Town and is worked from our office. It is not a remote or hybrid role, so you'll need to be able to travel in every working day.

About the Role

We are looking for a Head of Technology to lead 1-grid's technical department and take full ownership of the company's technology direction, delivery and infrastructure. This is a senior leadership role for someone who thrives on accountability: you will be responsible for delivering to deadlines today, while planning and implementing the long-term technical strategy that takes 1-grid forward.

This role is based in our Cape Town office and reports to the Company Head.

Key Responsibilities

Lead, mentor and manage the technology team, setting clear expectations and holding the department accountable for delivery.
Own the company's technical roadmap, translating business strategy into implementable plans with clear milestones and deadlines.
Ensure all technical projects, client deliverables and internal systems are delivered on time and to standard.
Plan, develop and implement long-term technology strategies that support 1-grid's growth objectives.
Oversee the reliability, security and performance of hosting infrastructure, systems and platforms.
Manage technical budgets, vendor relationships and resource planning.
Identify risks and bottlenecks early, and proactively propose solutions before they impact clients or the business.
Report on department performance, project progress and strategic outcomes to the Company Head, openly, accurately and on time.
Drive continuous improvement in processes, tooling and team capability.

Minimum Requirements

A proven track record of consistently delivering to deadlines, coupled with demonstrable experience in planning and developing long-term strategies that have been successfully implemented within a business environment.
8+ years' experience in a technology role, with at least 3 years in a leadership or management position.
Strong background in hosting, infrastructure, web services or a closely related technical field.
Exceptional planning, organisational and prioritisation skills, able to balance urgent delivery with long-term strategic work.
Excellent communication skills, able to report clearly and credibly to both technical teams and non-technical stakeholders.
Proven ability to work under pressure while maintaining quality, accuracy and accountability.
A relevant degree or diploma in Information Technology, Computer Science or equivalent practical experience.

Advantageous

Experience in the ISP, hosting or web services industry.
Experience managing distributed or remote technical teams.

Personal Attributes

Takes full ownership, delivers without being chased.
Decisive and solution-oriented under pressure.
Strategic thinker with a bias for execution.
Leads by example; earns trust through consistency and follow-through.

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Apply To Position

About the Role

This role is based in our Cape Town office and reports to the Company Head.

Key Responsibilities

Lead, mentor and manage the technology team, setting clear expectations and holding the department accountable for delivery.

Own the company's technical roadmap, translating business strategy into implementable plans with clear milestones and deadlines.

Ensure all technical projects, client deliverables and internal systems are delivered on time and to standard.

Plan, develop and implement long-term technology strategies that support 1-grid's growth objectives.

Oversee the reliability, security and performance of hosting infrastructure, systems and platforms.

Manage technical budgets, vendor relationships and resource planning.

Identify risks and bottlenecks early, and proactively propose solutions before they impact clients or the business.

Report on department performance, project progress and strategic outcomes to the Company Head, openly, accurately and on time.

Drive continuous improvement in processes, tooling and team capability.

Minimum Requirements

A proven track record of consistently delivering to deadlines, coupled with demonstrable experience in planning and developing long-term strategies that have been successfully implemented within a business environment.

8+ years' experience in a technology role, with at least 3 years in a leadership or management position.

Strong background in hosting, infrastructure, web services or a closely related technical field.

Exceptional planning, organisational and prioritisation skills, able to balance urgent delivery with long-term strategic work.

Excellent communication skills, able to report clearly and credibly to both technical teams and non-technical stakeholders.

Proven ability to work under pressure while maintaining quality, accuracy and accountability.

A relevant degree or diploma in Information Technology, Computer Science or equivalent practical experience.