• Website Hosting Glossary of Terms with 1-grid 

    This guide will help you understand the most common website hosting glossary terms, including domain, email, networking, security, and website management terms you may encounter while using 1-grid services.  Whether you’re building your first website, managing an online business, or simply trying to understand technical terminology, this glossary provides plain-language explanations designed to build…

  • How To Remove Unwanted Files in File Manager (WordPress)

    If you’ve identified suspicious, unused, or unnecessary files inside your WordPress File Manager, removing them safely is important to keeping your website secure, organised, and performing optimally. This guide will help you safely remove unwanted WordPress files while reducing the risk of accidentally damaging your website. You’ll learn how to:…

  • How To Identify Unwanted Files in File Manager (WordPress)

    If you’ve discovered unfamiliar files or folders inside your WordPress File Manager, it can feel overwhelming or even alarming at first. This guide will help you safely identify potentially unwanted, suspicious, or unnecessary WordPress files without accidentally damaging your website. You’ll learn: Most importantly, this guide focuses on safe identification…

  • Hacked WordPress Website: What It Means and How to Fix It

    Discovering that your WordPress website may be hacked can feel overwhelming, but you’re not alone. These situations are more common than you think, and with the right steps, you can secure your website, restore your files, and prevent it from happening again.  This guide will explain why websites get compromised, what to do next, and how…

  • Top 10 Common WordPress Issues

    WordPress is powerful and flexible, but small changes or conflicts can sometimes cause errors. The good news? Most issues have simple solutions.   Below, we break down the most common WordPress problems, why they happen, and where to find step-by-step guides and fixes.  Why These Errors Happen  Most WordPress issues are caused by:  Understanding…

  • 1-grid Scope of Support

    At 1-grid, we want you to always know what type of support you can expect from us. To keep things clear, simple, and empowering, we’ve grouped our support offerings into three categories:  This guide explains each category in easy-to-understand terms, so you always know where we can help and when…

  • Domains: How to Update Your Nameservers at 1-grid

    Learn what nameservers are, when you need to update them, and find the full list of 1-grid nameservers for different hosting types.  What Are Nameservers? Nameservers are a key part of the Domain Name System (DNS). They connect your domain (e.g., yourbusiness.co.za) to the server where your website and email…

  • How to Update Your Domain’s Nameservers at 1-grid

    Learn what nameservers are, when you need to update them, and find the full list of 1-grid nameservers for different hosting types.  What Are Nameservers? Nameservers are a key part of the Domain Name System (DNS). They connect your domain (e.g., yourbusiness.co.za) to the server where your website and email…

  • How Do I Transfer My WordPress Website To 1-grid?

    This article provides you with information on how to move your WordPress website to a new server/host or domain.     If you already have a WordPress website up and running on another web host, moving it to a new hosting provider can be a little intimidating at first. Lots…