• How do I check domains past nameserver & MX record history?

    This article provides you with some information on how to check DNS records. There is always the possibility that someone will change a DNS record on a website and then need to change it back. Sometimes people forget to document things, and so you might arrive in a situation where…

  • Here’s a step-by-step guide on how to add your Essential Backup Service

    This article provides you with a step-by-step guideline on how to add an essential backup service via your 1-grid Customer Zone. What is 1-grid Essential Backup Service?   1-grid’s Essential Backup service is like an insurance for your website. With daily automated website and database backups, you can have peace…

  • What is I/O usage?

    I/O is short for “input/output.” In the context of a hosting account, it’s the “throughput” or speed of data transfer between the hard disk and the RAM. Naturally, increasing the speed of transfer makes the process faster.    Unlike some other limits, you don’t “exceed” your I/O limit and it…

  • What is high CPU usage / load

    CPU represents the number of central processing units (CPUs) available to your account to process requests. This ranges from loading data into RAM and processing scripts, to delivering content to visitors and writing into databases. Essentially, your CPU underpins the rest your account’s resources.    If the reason for high…

  • Cpanel: How to restore or download backups using Acronis ?

    This guide provides you with the steps to restore or download backups using our backup tool Acronis Backups.   Step 1 – Login to Cpanel Please see our article on logging into cPanel here.     Step 2 – Click on the Acronis Backup         Step 2– On the…

  • cPanel: How to install Joomla

    This article provides you with steps to install Joomla on your cPanel. Step 1– Login to cPanel Please see our article on logging into cPanel here. Step 2– Select Joomla under Apps Installer Step 3– Click on Install Now Step 4– Complete website details Choose the version of Joomla you want…

  • Mod_security: Protecting your site from code injection

    This article provides you with information regarding why Mod_security application firewall is so important in both shared and VPS environments.     What is mod_security? Apache (Your web server software) comes with a module called “mod_security” that protects your website from attackers that compromise your site through the web URL’s….

  • cPanel: View and understand CPU, Memory, and I/O resources

    This article provides you with information regarding the different resources used on your cPanel.   Your cPanel web hosting service is assigned x amount of CPU, RAM and Bandwidth resources. These resources are metered per second. It’s a good idea to check through them every so often, as they can…