This article provides information regarding making changes to already registered domain names. Unfortunately, if you have already registered a domain name, you cannot merely “swap it” for another or change the lettering should you’ve made a typo mistake. We register the domain on your behalf with the domain registry, exactly…
This article provides you with information as to why you are being invoiced a domain redemption fee When a domain goes into redemption, we can retrieve it for the current owner for a fee. This is a fee that we have to pay the registry to get the domain…
An Authorization Code or EPP Key is an extra form of security that is used when transferring high-level domains e.g. .com, .net, etc. from one ISP to another. Please note, an Authorization Code or EPP Key is NOT required for a .co.uk domain. As part of transferring…
This guide provides you with the steps to transfer any domain to our 1-grid platform. The transfer procedure for generic top-level domains is decided by ICANN and all registrars need to adhere to this. Step 1 – Prepare your domain for transfer Before you start a transfer of a…
This article provides you with information regarding the difference between domain transfers and domain nameserver change. How do domain names work? Domain names are registered with a domain registrar in this case the registrar is 1-grid. You pay the registrar a yearly fee to keep the domain…
This article explains how to disable or enable auto-renew on your registered domain name. Domain renewal enabling or disabling requests must be sent to [email protected] This will ensure that our Domain admins action your request in a timely manner. If you wish to log a ticket please click here
This article provides information on our domain renewal process. When your domain is up for renewal you will receive 5 notifications before your domain expires. We will cover each notification and the steps and advise on the steps to be taken below. First notification: 90 days before the expiry…
This article provides you with information regarding domain forwarding or pointing. Domain forwarding or pointing is the rerouting of a domain name to another web address. You can point any domain name you own to any other domain name of your choice. For example, We have pointed the address www.1-grid.co.za…
This article provides you with steps to flush DNS cache. Sometimes a bad DNS entry will be cached and you will need to either flush the DNS cache to get rid of it or wait up to 24 hours for it to be dropped from the cache automatically. …
This article provides you with steps to check if your domains are about to expire. Step 1– Login to your 1-grid Customer Zone Go to Customer Login Enter your email address and password you created during your application. Step 2 – Click on Domains Step 3 – Click on…