• SmarterMail: How to update your email password?

    This article provides you with steps to update your email password on the latest version of SmarterMail.       Step 1– Login to Plesk SmarterMail.   On any internet browser go to https://mail.yourdomain.co.za/  Log in with your email and password you created on your Plesk Control Panel.    Step 2 – Click…

  • Email for Business: How to update your email password ?

    This article provides you with steps on how to update your email password via SmarterMail. Step 1 – Login to Email Pro On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.       Step 2 – Click on the gear icon to go…

  • Email for Business: How to reset email password from Customer Zone

    This article provides you with steps on how to reset your email password from withing your 1-grid customer zone. Step 1- Login to your 1-grid Customer Zone   Go to https://1-grid.com/client/clientarea.php  Enter your email address and password you created during your application.       Step 2- Click Services Step 3- Click  Manage…

  • How To Change your Email Account Password in WebsitePanel?

    Login to WebsitePanel. Under Hosting Spaces window, Hover mouse pointer on Mail icon and select Accounts. Click on an email account whom you wish to reset the password. Enter new password and retype it, keep change password checkbox checked and click on Save.  

  • Email Security: I received an email asking for my password

    Whether you’re a seasoned professional or a novice user, this guide equips you with the knowledge needed to navigate the evolving landscape of email security. Stay informed, enhance your awareness, and fortify your email defense strategies by delving into the valuable information shared within these pages. Safeguard your communication channels…

  • Email Spam, Malware and Viruses: How to Protect Your Email with 1-grid 

    Guard your mailboxes against digital security threats, malicious attachments, and account compromise patterns.  Spam, malware, and viruses can pose a risk to your 1-grid email account, device, and personal information. A suspicious email may contain a malicious attachment or link designed to trick you into downloading harmful software, visiting a…

  • Change POP3 to IMAP: Email Account | 1-grid 

    Before you begin, it’s important to know that email applications cannot change POP3 to IMAP. Instead, you’ll remove the existing POP3 account from your email application and add it again using IMAP settings.  If you back up any emails stored locally before making the change, the process is straightforward, and your mailbox will remain…

  • Change IMAP to POP3: Email Account | 1-grid 

    Before you begin, it’s important to know that email applications cannot change IMAP to POP3 directly. Instead, you’ll remove the existing IMAP account from your email application and add it again using POP3 settings.  To avoid losing important emails, make sure you back up any messages you want to keep before making the change. …

  • Outlook Downloading Duplicate Emails: How To Fix | 1-grid 

    It can be concerning when Outlook keeps downloading duplicate emails because receiving the same email multiple times can quickly clutter your inbox and make it difficult to manage your messages. Fortunately, this issue is usually caused by Outlook configuration, POP3 settings, synchronisation behaviour, or antivirus software rather than a problem…