• Here’s a step-by-step guide on how to add your Essential Backup Service

    This article provides you with a step-by-step guideline on how to add an essential backup service via your 1-grid Customer Zone. What is 1-grid Essential Backup Service?   1-grid’s Essential Backup service is like an insurance for your website. With daily automated website and database backups, you can have peace…

  • How to set up Outlook on Mac

    This article will show you How to set up Outlook on Mac    Step 1. While Outlook is open, click the “Tools” tab and then “Accounts”. A new window will open which will list any other accounts already set up.   Step 2. At the bottom left, click on the…

  • How to provide access to my Control Panel for my Developer or third-party ?

    This article provides you with information on how to give access to your cPanel account .     Giving access to your 1-grid web hosting account to your web developer or website designer is really easy. Below we will cover providing FTP access or full admin access to your hosting platform….

  • How do I set up Office 365 mail on my domain name

    After signing up, you will land on the Office 365 admin panel. From here you need to visit Setup » Domains page to add your custom domain. This will bring you to the domains settings page. Go ahead and click on the ‘Add domain’ button to continue. On the next…

  • SmarterMail: Upload and Share files

            This article provides you with information regarding the File storage feature in SmarterMail.   Step 1– Login to Plesk’s SmarterMail.   On any internet browser go to https://mail.yourdomain.co.za/  Login with your email and password you created on your Plesk Control Panel.      Step 2– Click…

  • SmarterMail: How to view and export Usage Reports

    This article provides you with information to see your domain email quota usage. Step 1– Login to Plesk SmarterMail.   On any internet browser go to https://mail.yourdomain.co.za/  Login with your email and password you created on your Plesk Control Panel.   Step 2 – Click on Domain Reports. Step 3 – Click on…

  • SmarterMail: Import Mailbox Data to SmarterMail

    Individual users can use the mailbox migration tool within the webmail interface to import existing email data from most third-party mail servers. This article provides you with the steps to complete this. Step 1– Login to Plesk SmarterMail.   On any internet browser go to https://mail.yourdomain.co.za/  Login with your email…

  • How to Log into Horde

    Navigate to your webmail login page with one of the following links. Be sure to replace example.com with your actual domain name: example.com/webmail webmail.example.com You will see the Webmail Login page.  Enter your full email address, and password, then click the Login button. You will log into Webmail and see…

  • SpamTitan User-Guide

    This guide will show you features that you are able to make use of within the spam firewall.      How do I login?   The URL:  https://spamfirewall.1-grid.com , email address, and password will be mailed to the authorized account holder’s email address as per the customer zone.  The mail will look as follows:   …

  • SpamTitan: Update IP for Windows Plesk Mail Server

    This easy-to-follow guide will take you through the steps of updating the SpamTitan IP address to the new Plesk server so that inbound email will route correctly after migrating your content.        Step 1– Login to your 1-grid Customer Zone. Go to https://1-grid.com/client/clientarea.php  Enter your registered email address…