• How to access Email / Smartermail through Windows Plesk

    This article will show you how to access Email / Smartermail through Windows Plesk Step 1. Log into your Plesk account Step 2.  Click on Mail Step 3. Click on Mail Accounts Step 4. Click on the Message Icon Step 5. Submit your Username and Password for the Email Account and click on Login Step…

  • How to backup your emails using Email Archive

    This guide provides step-by-step instructions on how to backup your emails using the Email Archive solution. Step 1: Log into the Email Archive dashboard using the email address that you’ve received the welcome email. This is typically the main email address on your 1-grid profile. Step 2: Click on Add Backup Step…

  • Understanding Email Headers and Why These Matter 

    Ever received an email that didn’t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust?   That’s where email headers come in. They’re like an email’s digital “DNA,” revealing the full journey your message took before reaching your inbox. …