• Resolving Email Error Messages When Sending to Gmail Accounts

    Gmail is one of the strictest email providers when it comes to filtering spam. This means even legitimate emails may sometimes be blocked or delayed. If you’re seeing email error messages when sending to Gmail accounts, there’s no need to worry! This guide will help you understand what’s happening and…

  • How to Repair Your Outlook Profile for Your 1-grid Email Account

    When Outlook is acting up with tasks like failing to sync, crashing, or showing profile errors, you don’t always need to rebuild everything. Repairing your Outlook profile often resolves corruption or misconfiguration while keeping your data intact so that you can quickly get back to using your 1-grid email accounts on your devices.  This guide…

  • Top 10 Common Email Issues and How to Resolve Them

    We know that email hiccups can be frustrating, but the great news is that most have simple solutions. Here are the 10 most common email issues, why they happen, and what you can do to fix them. We’ve also included 10 quick guides to common email issues to help ease your worry.  Top 10 Common Email…

  • Understanding Email Headers and Why These Matter 

    Ever received an email that didn’t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust?   That’s where email headers come in. They’re like an email’s digital “DNA,” revealing the full journey your message took before reaching your inbox. …

  • Internet Security: How to avoid having your email hacked

    This article provides you with information on how to avoid getting your email hacked. According to a report from Kaspersky in March 2019, their anti-phishing system prevented 482 million attempts to visit fraudulent webpages in 2018 a 2 fold increase from 2017. Cybercrime is on the rise. In light of…

  • Email Security: Avoid being labeled as a spammer

    This guide provides information that can assist to avoid you from being labeled as a spammer.  Since the beginning of the internet, we have been fighting spam. In fact, almost 86% of global email traffic is unsolicited junk mail (with approximately 400 billion spam messages sent every single day). Fighting…

  • HELM: How to add a SPF record

    SPF records play a pivotal role in email authentication, aiding in the prevention of email spoofing and unauthorized use of your domain. By following the outlined procedures, you’ll fortify your email infrastructure, ensuring that only legitimate servers are authorized to send emails on behalf of your domain. Dive into this…

  • How to setup an SPF record (cPanel)

    A Sender Policy Framework (SPF) record is a type of Domain Name Service (DNS) TXT record that identifies which mail servers are permitted to send email on behalf of your domain. The purpose of an SPF record is to detect and prevent spammers from sending messages with forged “from” addresses…

  • How to enable DKIM and SPF on your mail domain.

    This guide provides you with steps to enable DKIM and SPF on your mail domain.   What is SPF?   Sender Policy Framework (SPF) records give you the ability to create a list containing IP addresses (or subnets) that you authorize to send emails on your behalf. This makes it…