Authenticator App Troubleshooting Guide
Most authentication problems when trying to add your 1-grid account for 2FA for use with an Authentication App like Google Authenticator, Microsoft Authenticator or Authy, to name a...
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How to Pay Your Invoices On-The-Go with the 1-grid App
We understand that invoices don’t always arrive at a convenient time. Whether you’re travelling, working remotely, or simply away from your computer, you can... -
Inter-Account Transfers: Moving a Domain or Hosting Service from One Profile to Another
There are times when moving a domain or hosting service from one 1-grid profile to another is necessary as an... -
Updating Your 1-grid Customer Zone Password While Logged In
Keeping your Customer Zone password secure is one of the simplest and most powerful ways to protect your 1-grid account,... -
How to Update Your Customer Zone Security Question
Your security question plays a key role in protecting your account and helping our support team assist you quickly and safely once they... -
Tips for Choosing a Good Password
A strong password is your first line of defence. Choosing the right password helps protect your account from unauthorised access, reduces the... -
How to Place a New Order on the 1-grid Website
Choose your service package, configure your domain, and complete your checkout to generate your activation invoice. You can purchase a new 1-grid...
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