• Unable to receive emails- What to check

    This guide provides you with information on what to check should you not be receiving emails in your webmail inbox.     There are several reasons why you might be unable to receive emails. In this article, we will look at a few of these reasons, as well as provide…

  • Email for Business: How to setup video conferencing

    This guide provides you with step by step instruction on how to setup video conferencing.   Step 1 – Login to Email Pro On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.      Step 2 – Click on Team Workspaces    …

  • Email for Business: How to update your email password ?

    This article provides you with steps on how to update your email password via SmarterMail. Step 1 – Login to Email Pro On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.       Step 2 – Click on the gear icon to go…

  • Email for Business: How to view and export Usage Reports

    This article provides you with information to see your domain email quota usage on your Email for Business Pro. Step 1– Login to Email Pro. On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.   Step 2 – Click on Domain Reports. Step…

  • Windows Plesk Interface Explained

    Overview Plesk is a powerful web hosting control panel that manages websites, emails, and databases on Windows and Linux servers. This guide focuses on the Windows version of the Plesk interface, explaining its layout, key features, and how to perform everyday tasks. This article covers: ● Main interface layout ●…

  • How to migrate from WSP to Windows Plesk

    This guide will take you through the steps of migrating your content from WSP to Windows Plesk. 1. Log in to the Plesk control panel and recreate the email accounts, Databases, and DB users.     2. Make note of the IP address of your current mail server as this will be required later.  …

  • How to migrate from Helm to Windows Plesk

    This guide will take you through the steps of migrating your content from Helm to Windows Plesk. 1. Log in to the Plesk control panel and recreate your email accounts, Databases, and DB users for the domain you are migrating.     2. Make note of the IP address of your current mail server…

  • Migrating from cPanel to Plesk for Linux with 1-grid

    Step-by-step guide to manually moving your website files, databases, and emails from cPanel to Plesk Obsidian. Migrating your digital architecture between different hosting control panels can feel like a daunting task. Because cPanel and Plesk operate on completely distinct system environments, automated server-side account transfers are not supported. This guide…