Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices. To set up your email account in an email client (like Outlook, Apple Mail, Thunderbird, or your mobile app), you’ll need the correct incoming and outgoing server settings. These details ensure your account connects…
Learn what Professional Email from 1-grid is, and how this can benefit you if you are looking to only host emails with us while gaining access to many collaboration tools like Video Conferencing, Team Workspaces, Instant Messaging, and so much more! What is Professional Email? Our Professional Email product is…
Ever received an email that didn’t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust? That’s where email headers come in. They’re like an email’s digital “DNA,” revealing the full journey your message took before reaching your inbox. …
Track live server performance updates, active platform outages, and upcoming maintenance schedules directly from your smartphone. The 1-grid Mobile App allows you to quickly check the status of our network, including any current service issues or scheduled maintenance. You can view Network Status whether you’re logged in or not, making it a…
At 1-grid, we understand how important your domain name is as it is your digital address on the internet – it is what customers type to find you, remember you, and trust you. Your domain becomes your smart brand name online, the foundation of your website and email, and a long-term digital asset you control, and we’re here to help you secure it…
We understand that invoices don’t always arrive at a convenient time. Whether you’re travelling, working remotely, or simply away from your computer, you can pay your invoices via the 1-grid App, which helps you take immediate action and avoid unnecessary service interruptions. Pay invoices in minutes, directly from your phone – anytime, anywhere. This guide shows you how…
Secure your 1-grid account by completing your Two-Factor Authentication (2FA) setup in minutes for your 1-grid Customer Zone using an Authenticator App to scan a QR code, with no technical knowledge required. This guide walks you through adding your account safely for 2FA using an Authenticator App like Google Authenticator, Microsoft Authenticator, Apple Authenticator (iOS Passwords) and Authy, and provides tips for avoiding common setup issues. What…
We know that managing your online services doesn’t always happen at a desk. The 1-grid App is designed to give you quick access, real-time updates, and peace of mind, wherever you are. Keep your hosting account, billing, and support always within reach, in your pocket and on-the-go. This guide introduces the 1-grid App and shows…
In today’s digital world, passwords alone are no longer enough. Two-Factor Authentication (2FA) adds an extra layer of protection by ensuring only you can access your account, even if someone compromises your password. This guide will help you understand what Two-Factor Authentication (2FA) is, why it plays a critical role…
The “Cannot Verify Server Identity” error typically appears when an email app or device cannot confirm the security certificate of the server it is trying to connect to. While the message may feel alarming, it is actually a protective security feature designed to prevent your data from being intercepted or compromised. This error is most commonly…