• Top 10 Common WordPress Issues

    WordPress is powerful and flexible, but small changes or conflicts can sometimes cause errors. The good news? Most issues have simple solutions.   Below, we break down the most common WordPress problems, why they happen, and where to find step-by-step guides and fixes.  Why These Errors Happen  Most WordPress issues are caused by:  Understanding…

  • How to Fix the Critical Error in WordPress

    Seeing a “There has been a critical error on this website” message can feel alarming, but the good news is that this issue is usually fixable with a few quick checks.   This guide will walk you through what the error means, why it happens, and how to restore your website safely.  What This…

  • How to Resolve a “Message Has Lines Too Long for Transport” Error 

    Seeing a “Message has lines too long for transport” error can be confusing and frustrating, especially when you want your email to be delivered successfully. This error does not mean your account is broken; it simply means your message didn’t meet technical formatting rules that most email servers use to keep email reliable and secure.  It…

  • How to Fix the “Cannot Verify Server Identity” Error

    The “Cannot Verify Server Identity” error typically appears when an email app or device cannot confirm the security certificate of the server it is trying to connect to. While the message may feel alarming, it is actually a protective security feature designed to prevent your data from being intercepted or compromised.  This error is most commonly…

  • Connecting a Wix Domain to an External Site

    If your domain is registered with Wix but your website is hosted somewhere else, like 1-grid, you can still connect the two. Wix does not allow external nameservers, so connecting a Wix domain to an external site is done entirely through DNS pointing.  This guide walks you through what this…

  • How to Point Your Mail Records to 1-grid from Wix

    Keeping your website on Wix and your email hosted with 1-grid is a popular and reliable setup. When your domain connects to Wix by updating your nameservers to Wix, your DNS may change. This can cause email interruptions until the mail (MX) record is updated to point back to 1-grid. …

  • 1-grid Scope of Support

    At 1-grid, we want you to always know what type of support you can expect from us. To keep things clear, simple, and empowering, we’ve grouped our support offerings into three categories:  This guide explains each category in easy-to-understand terms, so you always know where we can help and when…

  • Domains: How to Update Your Nameservers at 1-grid

    Learn what nameservers are, when you need to update them, and find the full list of 1-grid nameservers for different hosting types.  What Are Nameservers? Nameservers are a key part of the Domain Name System (DNS). They connect your domain (e.g., yourbusiness.co.za) to the server where your website and email…

  • What Is Phishing? How It Works and How to Protect Yourself

    Phishing remains one of the most common and deceptive online threats, a tactic that preys on trust and quick reactions.  In this guide, we’ll explain what phishing is, how these scams work, and how to protect yourself and your business from falling victim.  What Is a Phishing Attack?  This is…