To protect your domain’s reputation and ensure that your emails are delivered successfully, MailChannels applies email sending limits to every domain. These limits help prevent spam-like behaviour, reduce delivery failures, and keep your communication secure and reliable. This guide will explain each MailChannels limit in clear, easy-to-understand terms so you can send confidently, avoid interruptions,…
Whether you’re updating your credentials as a precaution, responding to a security concern, or regaining peace of mind, we’re here to make the process for updating your password for a service hosted on cPanel simple, clear, and stress-free. This guide will walk you through changing your cPanel password securely via your 1-grid Customer Zone to help you regain control of…
Connecting your domain to Wix is a powerful step in building your online presence and pointing your domain through cPanel ensures you keep full DNS control with 1-grid while directing your website traffic to your Wix site. This method is ideal if your email is hosted with 1-grid or if…
Email headers reveal the behind-the-scenes details of your message, showing how it travelled from the sender to your inbox. If you ever need to check why an email bounced, ended up in spam, or looks suspicious, viewing the full email header can help you or 1-grid Support quickly identify the…
Understanding how to trace an email’s IP address can help you identify where an email originated from and whether it’s legitimate, misconfigured, or potentially harmful. This is especially useful if you’re investigating delivery issues, spotting phishing attempts, or reporting spam. At 1-grid, we want you to feel empowered to take…
Managing email accounts via Windows Plesk (your Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via Plesk for your email hosting with 1-grid. What Is an Email…
When you set up an email for your domain, you’re building trust between your business and your recipients. A key part of that trust lies in your DNS settings, where the SPF (Sender Policy Framework) record lives. This DNS record tells receiving mail servers which servers are allowed to send…
Email errors can be frustrating, but most have simple fixes with basic troubleshooting steps for email. This guide walks you through the essential checks that our Support Team uses when assisting you, so you can resolve issues quickly yourself, too! Basic Checks Logging in to Webmail Checking Email Routing Troubleshooting…
Every mail server and client is unique, and so are their error responses. When you send or receive email, errors may occur, and often the message you see contains the clue you need to fix it. Because we know it’s not always easy to decipher what they’re trying to tell…
Gmail is one of the strictest email providers when it comes to filtering spam. This means even legitimate emails may sometimes be blocked or delayed. If you’re seeing email error messages when sending to Gmail accounts, there’s no need to worry! This guide will help you understand what’s happening and…