• How to Spot a Scam Email: Phishing, Spoofing and Red Flags

    No one is immune to tricksters, so the better you can spot a scam email, the safer your inbox remains.  This guide helps you distinguish between phishing and spoofing, spot red flags, and know what action to take.  What Are Scam Emails?  Scam emails are fraudulent messages that aim to deceive you either by impersonating others (spoofing)…

  • Top 10 Common Email Issues and How to Resolve Them

    We know that email hiccups can be frustrating, but the great news is that most have simple solutions. Here are the 10 most common email issues, why they happen, and what you can do to fix them. We’ve also included 10 quick guides to common email issues to help ease your worry.  Top 10 Common Email…

  • How to Prevent Email Spoofing Attacks

    While you can’t stop someone from attempting spoofing, you can protect yourself and your domain with the right mix of technology, vigilance, and safe practices. This guide walks you through what you must do and maintain to defend against spoofed senders and prevent email spoofing attacks.  Why Prevention Matters  Spoofed emails impersonating your domain can mislead recipients, damage your…

  • cPanel: How to Set your Default Address

    This article will show you How to Set your Default Address in Cpanel  Step 1. Log into Cpanel Step 2. Click on Default Address Step 3. You will need to select which domain you would like to use, then choose the option for Forward to Email Address Step 4. Fill…

  • Cpanel – How to generate a new DKIM record

    This article will show you How to generate a new DKIM record to avoid Email bounce back error messages Step 1. Log into Cpanel  Step 2. Click on Email deliverability Step 3. Click on Manage  Step 4. Click on Install the suggested Record  It will then install the suggested DKIM record that is required for the domain

  • Enabling Email folders subscriptions via Webmail

    This article provides you with information on how to enable folder subscription in Cpanel webmail Step 1. Log into Webmail  Step 2. Click on Settings Step 3. Click on Folders   Step 4. Slide the button to turn Blue so the folders will appear in the Inboxes

  • How to set up Office 365 in cPanel

    This article will show you how to setup Office 365 in cPanel Step 1– Login to cPanel Please see our article on logging into cPanel here. Step 2– Click on Zone Editor in your Domains section. Step 3– Click on Manage for the relevant domain. To add a new record, select the record type via…

  • Top 10 Common Cpanel / Control Panel Issues!

    1. How to change Cpanel password via Customer Zone 2. How to provide access to my Control Panel for my Developer or third-party ? 3. How to upload a file using File Manager (cPanel) 4. How to view your disk usage (cPanel) 5. Speed up / Optimise your website (cPanel) 6. cPanel: How to update PHP…

  • How to Change / Reset Email password in Control panel

    ​This Article will show you how to change or Reset your email password in CPanel / Control Panel ​ Step 1- Login to cPanel Please see our article on logging into cPanel here. Step 2- Click on Email Accounts. Step 3 – On the relevant email address click on Manage. Step 4 – Under the security…