• cPanel: How to Set your Default Address

    This article will show you How to Set your Default Address in Cpanel  Step 1. Log into Cpanel Step 2. Click on Default Address Step 3. You will need to select which domain you would like to use, then choose the option for Forward to Email Address Step 4. Fill…

  • Cpanel – How to generate a new DKIM record

    This article will show you How to generate a new DKIM record to avoid Email bounce back error messages Step 1. Log into Cpanel  Step 2. Click on Email deliverability Step 3. Click on Manage  Step 4. Click on Install the suggested Record  It will then install the suggested DKIM record that is required for the domain

  • Enabling Email folders subscriptions via Webmail

    This article provides you with information on how to enable folder subscription in Cpanel webmail Step 1. Log into Webmail  Step 2. Click on Settings Step 3. Click on Folders   Step 4. Slide the button to turn Blue so the folders will appear in the Inboxes

  • How to set up Office 365 in cPanel

    This article will show you how to setup Office 365 in cPanel Step 1– Login to cPanel Please see our article on logging into cPanel here. Step 2– Click on Zone Editor in your Domains section. Step 3– Click on Manage for the relevant domain. To add a new record, select the record type via…

  • Top 10 Common Cpanel / Control Panel Issues!

    1. How to change Cpanel password via Customer Zone 2. How to provide access to my Control Panel for my Developer or third-party ? 3. How to upload a file using File Manager (cPanel) 4. How to view your disk usage (cPanel) 5. Speed up / Optimise your website (cPanel) 6. cPanel: How to update PHP…

  • How to Change / Reset Email password in Control panel

    ​This Article will show you how to change or Reset your email password in CPanel / Control Panel ​ Step 1- Login to cPanel Please see our article on logging into cPanel here. Step 2- Click on Email Accounts. Step 3 – On the relevant email address click on Manage. Step 4 – Under the security…

  • cPanel: How to setup an SPF record?

    A Sender Policy Framework (SPF) record is a type of Domain Name Service (DNS) TXT record that identifies which mail servers are permitted to send an email on behalf of your domain. The purpose of an SPF record is to detect and prevent spammers from sending messages with forged “from”…

  • Understanding Email Headers and Why These Matter 

    Ever received an email that didn’t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust?   That’s where email headers come in. They’re like an email’s digital “DNA,” revealing the full journey your message took before reaching your inbox. …

  • cPanel: Installing your certificate with AutoInstall SSL

    This guide will take you through the steps of installing your 1-grid SSL certificate. Please note that this process applies to those with cPanel hosting packages. If you have a Website Panel (.Net) package SSL must be installed by our Support Team.   Step 1– Login to your 1-grid Customer Zone.  …