At 1-grid, we know how important it is to keep your hosting, email, and domain services running without interruption. That’s why we’ve partnered with PayFast to make paying your invoices simple, secure, and instant with Instant EFT, Masterpass and Zapper, a trusted method for customers who prefer to pay directly…
Phishing remains one of the most common and deceptive online threats, a tactic that preys on trust and quick reactions. In this guide, we’ll explain what phishing is, how these scams work, and how to protect yourself and your business from falling victim. What Is a Phishing Attack? This is…
If your emails aren’t delivering or your website feels unreachable, it could be because your IP address has landed on a blacklist, but don’t panic. It’s a common, fixable issue, and it’s easy to check if you’re IP has been blacklisted. This guide walks you through how to check if…
If you’ve suddenly noticed that your emails aren’t being delivered or your website access is blocked, your IP address might be blacklisted but it’s not permanent. IP blacklisting can seem alarming, but there’s no need to worry because it’s fixable! By understanding the cause, following delisting steps, and keeping your systems…
Your IP address is the foundation of your online identity, connecting you to the world while keeping your digital presence visible and functional. This guide will give you everything you need to know about an IP address because by understanding, monitoring, and protecting it, you strengthen your online security and take…
If you see a “550 5.7.1 [IRR] Too Many Invalid Recipients” error when sending an email, don’t worry! It’s a temporary protection measure from MailChannels, our outbound firewall partner, helping to keep your domain’s reputation strong by preventing your emails from being flagged as spam. In this guide, we’ll show…
MailChannels blocks protect the global email ecosystem from spam and abuse. While they can be frustrating, you can avoid MailChannels blocks by practicing good email hygiene, such as cleaning mailing lists, authenticating domains, avoiding spam-like content, and securing accounts. This guide will help empower you with how to avoid MailChannels…
MailChannels helps ensure safe email delivery by blocking spam and enforcing sending policies. When emails fail, you may see an error code, and these may seem intimidating, but each one has a clear meaning and a fix. By understanding MailChannels error codes, what they mean and applying the right steps,…
Viewing your logged support tickets and their statuses, like open, closed, and in between, in your 1-grid Customer Zone makes it easy to stay up to date with your queries and their progress with our Support Team. Here’s how to find them, understand their status, and what to do if…
When contacting 1-grid for support, we may need to verify that you’re authorised to make changes to the account. This is for your protection and ours, so here’s a quick guide on how to verify your 1-grid account for Support. What Is Verification? Verification is a process to confirm you…