MailChannels blocks protect the global email ecosystem from spam and abuse. While they can be frustrating, you can avoid MailChannels blocks by practicing good email hygiene, such as cleaning mailing lists, authenticating domains, avoiding spam-like content, and securing accounts. This guide will help empower you with how to avoid MailChannels…
MailChannels helps ensure safe email delivery by blocking spam and enforcing sending policies. When emails fail, you may see an error code, and these may seem intimidating, but each one has a clear meaning and a fix. By understanding MailChannels error codes, what they mean and applying the right steps,…
Viewing your logged support tickets and their statuses, like open, closed, and in between, in your 1-grid Customer Zone makes it easy to stay up to date with your queries and their progress with our Support Team. Here’s how to find them, understand their status, and what to do if…
When contacting 1-grid for support, we may need to verify that you’re authorised to make changes to the account. This is for your protection and ours, so here’s a quick guide on how to verify your 1-grid account for Support. What Is Verification? Verification is a process to confirm you…
With 1-grid, you can remove access/delete a user under a sub-account and delete a technical/support contact to remove them from different levels of access to your account and support on your behalf. Deleting a Sub-Account or Technical Contact from your 1-grid account keeps your account secure while giving the right…
This article provides you with steps to generate a support PIN for Customer Support. Step1- Login into 1-grid Customer Zone Step 2- Generate a Security PIN
This article will show you step by step how to add an addon domain to your Plesk Linux hosting package Step 1. Login to your 1-Grid Customer Zone Enter your email address and password Step 2. Click on Services Step 3. Click on Manage Product Step 4. Click on Open Control Panel Step 5. Click on Add Domain Step 6. You…
This Article will show you how to enable login notifications in Cpanel Step 1. Log into Control Panel Step 2. Click on the Arrow next to the username in the top right hand corner, Then click on Contact Information Step 3. Alternatively You can also access Contact Information Under Preferences Step 4. Enter the required Contact information NB: Security alerts gets…
This article will show you how to access your Plesk Linux web hosting package via the Customer zone Step 1- Login to your 1-grid Customer zone. Go to https://1-grid.com/client/clientarea.php Enter your email address and password you created during your application. Step 2- Click Services Step 3 – Click Manage Product on your Plesk Package Step 4 – Click…
Keeping your account details safe is a priority with 1-grid. This means that to protect your account and data, unauthorised customers can’t use our 1-grid Support Channels when needing assistance via tickets, chat, or calls. Who is Authorised to Access 1-grid Support Account OwnerThe main registered customer who owns the…