Connecting your domain through Plesk ensures your DNS remains at 1-grid while your website lives on Wix. This is especially ideal if your email is hosted with 1-grid and you want full DNS control.
This guide will walk you through everything you need to know to point your domain to Wix via Plesk, from requirements to step-by-step updates, empowering you with clarity.
Why We Recommend Pointing to Wix
Pointing is the recommended method to connect to Wix because it:
- Keeps your DNS managed at 1-grid, making it safer for email and add-ons.
- Let’s direct only website traffic to Wix with minimal disruption.
- Avoids resetting multiple DNS records when you already host email or other services here.
Things to Know Before You Begin
Making sure that you get a smooth connection, it is important to keep the following in mind:
1. Your Wix site must be on a paid plan
Wix only allows domain connections (pointing or nameservers) on a paid plan.
2. DNSSEC is not supported by Wix
Please disable DNSSEC in your Customer Zone before proceeding if this is enabled.
3. A DNS proxy such as Cloudflare is not supported
Disabling Cloudflare or switching to the “DNS Only” (grey cloud) mode for all records is required if your domain uses Cloudflare, as the Wix connection will fail due to proxying.
Steps for Pointing Your Domain to Wix Using Plesk
Point your domain to Wix via Plesk by using the A record and CNAME record provided by Wix for your domain. The steps are easy to follow below.
- Sign in to your 1-grid Customer Zone
- Select your hosting service
- Click Open Control Panel
2: Click on DNS Settings
- Click on Hosting & DNS
- Click on DNS Settings
3: Add or Update the A Record
Wix will provide you with an A record (usually an IP address).
- Find the existing A record for your domain
- Edit it and replace the current IP with Wix’s IP
- If there is no A record, click Add Record
- Type: A
- Name: yourdomain.co.za
- Value: Wix IP
- Click Update
4: Add or Update the CNAME Record for “www”
Wix requires the www subdomain to point to their servers.
- Locate the CNAME record for “www”
- Edit the value to:
www → pointing.wixdns.net (or the value specified in your Wix dashboard)
If missing, add it:
- Type: CNAME
- Name: www
- Value: your Wix CNAME target
- Click Apply
5: Allow for DNS Propagation
Full global propagation may take up to 24 hours; however, sometimes this window can be shorter. We do, however, recommend allowing this time to ensure it updates fully.
FAQs
Q: Does my email get affected if I point my domain to Wix?
No, this keeps your DNS hosted with us at 1-grid, ensuring your email continues to function properly.
Q: Can I switch to nameservers later?
Yes, but you’ll need to recreate DNS records.
Additional Resources
All You Need to Know About DNS at 1-grid
Get Your 1-grid Domain Set Up with Wix
Pointing Your Mail Record from Wix to 1-grid
Connecting an External Site to a Wix Domain
Need Additional Support?
We’re Here to Help:
Pointing your domain to Wix via Plesk doesn’t have to feel technical with this easy-to-use guide. Stuck? Contact our Support Team for clarity and guidance (https://1grid.co.za/contact-us/). We’re ready to see how we can help!