• cPanel: How to view delivery reports via Track Delivery

    This article provides you with information on how to track the delivery of emails via cPanel.   This Interface of cPanel is used to see delivery reports of emails. This interface can show the errors while sending your email. You can also see spam scores in your emails. A spam…

  • Unable to receive emails- What to check

    This guide provides you with information on what to check should you not be receiving emails in your webmail inbox.     There are several reasons why you might be unable to receive emails. In this article, we will look at a few of these reasons, as well as provide…

  • Email Security: I received an email asking for my password

    Whether you’re a seasoned professional or a novice user, this guide equips you with the knowledge needed to navigate the evolving landscape of email security. Stay informed, enhance your awareness, and fortify your email defense strategies by delving into the valuable information shared within these pages. Safeguard your communication channels…

  • Outlook: Emails Suddenly Disappearing

    This article provides you with information on what to look for if your emails are disappearing our of Outlook.     There can be several reasons for why your emails seem to have suddenly disappeared.      Deleted Manually It is possible someone logged in and deleted or moved the…

  • Migrating from cPanel to Plesk for Linux with 1-grid

    Step-by-step guide to manually moving your website files, databases, and emails from cPanel to Plesk Obsidian. Migrating your digital architecture between different hosting control panels can feel like a daunting task. Because cPanel and Plesk operate on completely distinct system environments, automated server-side account transfers are not supported. This guide…

  • Understand What DNS Is, Its Record Types and How It Works with 1-grid

    Demystify the internet’s routing phonebook to confidently manage domain names, international registries, and mailbox delivery channels.  DNS (Domain Name System) is the foundational global framework that translates human-readable domain names, such as your 1-grid domain, into numerical IP addresses that computers use to communicate. Think of it as the ultimate…

  • Create a DNS Template in WHM for Your 1-grid Server

    Automate default DNS record provisioning for new cPanel accounts and domains using custom zone blueprints. If you manage several domains or hosting accounts, DNS templates can simplify your administration while helping ensure every new domain starts with the correct DNS configuration. By creating a DNS template, you can automatically apply…

  • Fix “Please Enter Network Password” Error in Outlook | 1-grid 

    The “Please Enter Network Password” error is commonly caused by corrupted email account settings rather than an incorrect password. By following the steps below, you can often restore your email connection without losing your existing email messages.  This guide will help you resolve this error in Microsoft Outlook when accessing your 1-grid…