• Email for Business: Adding and sharing Calendars

    Many companies often have multiple calendars that their staff have access to. An example of these would be a birthday calendar or team calendar. Many companies often have multiple calendars that their staff have access to. An example of these would be a birthday calendar or team calendar.     …

  • Email for Business: Adding Mailing Lists

    This guide will take you through the steps of setting up a new mailing list in your Business for Email account.   You will first need to log into your Email for Business account using the email address and password you created or that was provided to you.    Once…

  • Email for Business: How to setup video conferencing

    This guide provides you with step by step instruction on how to setup video conferencing.   Step 1 – Login to Email Pro On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.      Step 2 – Click on Team Workspaces    …

  • Email for Business: How to view and export Usage Reports

    This article provides you with information to see your domain email quota usage on your Email for Business Pro. Step 1– Login to Email Pro. On any internet browser go to https://mail01.1-grid.com/  Login with your email and password you created during your application.   Step 2 – Click on Domain Reports. Step…

  • Moving WebsitePanel (WSP) emails to Windows Plesk

    This article provides you with steps to migrate your WSP emails to Plesk. When you are ready to move your email account from the legacy WSP control panel to Windows Plesk’s Smartermail there are 3 simple steps to follow which we will cover below. Step 1 – Make a note of email…

  • Moving HELM emails to Windows Plesk

    This article provides you with steps to migrate your HELM emails to Plesk. When you are ready to move your email account from the legacy HELM control panel to Windows Plesk’s Smartermail there are 3 simple steps to follow which we will cover below. Step 1 – Make a note of email…

  • Accessing Webmail via cPanel at 1-grid

    Accessing your Webmail via cPanel for your email hosting is easy and secure. Webmail also allows you to read, send, and manage your email directly from a web browser with no app setup required if you don’t have access to your cPanel at the time. This is ideal if you’re…

  • What is Roundcube Webmail at 1-grid?

    Whether you’re checking mail on the go, troubleshooting an email app or mail client, or just want a quick, secure way to access your inbox, Roundcube Webmail gives you a simple, reliable option without installing anything. This guide will help you understand what Roundcube Webmail is, how it works, when…

  • SMTP Error 535: Authentication Failed (How to Fix It)

    If you’re seeing SMTP Error 535: Authentication Failed, your email client cannot log into the outgoing mail server.  This guide will help you:  Nothing in this process will affect your website, hosting, or existing mail data.  By the end of this guide, you’ll confidently resolve SMTP 535 errors without contacting support.  What SMTP Error 535 Means …