• Plesk: How to restore your domain from a Backup

    This article provides you with information on how to restore your domain from a backup via Plesk. NOTE: This option will only be visible if you opted for the backup addon upon signup. Step 1– Login to Plesk. Login with username and password received when you completed your subscription.  …

  • Migrating your IMAP mailboxes to Office 365

    This article provides you with with information on Migrating your IMAP mailboxes to Office 365   You can migrate the contents of user mailboxes from your source email system to Office 365. Things to consider Here are a few limitations to be aware of: You can only migrate items in…

  • What is a Real-Time Blacklist (RBL)?

    This article delves into the mechanics behind RBLs, explaining how they contribute to the prevention of spam, phishing, and other cyber threats. Gain a deeper understanding of RBLs and their pivotal role in fortifying email security as we explore their nuances and impact. What is a Real-Time Blacklist (RBL)? An…

  • How to Check Network Status in the 1-grid App 

    Track live server performance updates, active platform outages, and upcoming maintenance schedules directly from your smartphone.  The 1-grid Mobile App allows you to quickly check the status of our network, including any current service issues or scheduled maintenance. You can view Network Status whether you’re logged in or not, making it a…

  • How to Preview Your Website Design Draft in Your 1-grid Customer Zone 

    Easily access, navigate, and review your live-style website builder drafts during the ‘Do It For Me’ website design process.  When our design team works on your custom website, we want to ensure you are involved every step of the way. Through your 1-grid Customer Zone, you can securely access the web builder platform to preview…

  • How to Use WP Toolkit in cPanel with 1-grid

    Install, secure, clone, and update multiple WordPress installations effortlessly from a centralised hosting interface. Managing WordPress websites does not have to be a mission. WP Toolkit simplifies your routine website maintenance tasks, making it easy to keep your website secure and up to date without requiring advanced coding knowledge. Whether…

  • cPanel vs. WHM: What’s the Difference?

    If you’re new to web hosting, don’t worry. Understanding the difference between cPanel vs. WHM doesn’t have to be confusing, and most website owners only need cPanel to manage their websites successfully.  This guide will help you understand the difference between cPanel vs. WHM (Web Host Manager), two of the most commonly used hosting management interfaces. …

  • What Is cPanel Web Hosting with 1-grid? 

    If you’re new to website hosting, there’s no need to worry. cPanel is designed to make website management easier, even if you have little or no technical experience.  This guide will help you understand what cPanel Web Hosting is, what it is used for, and how it helps you manage your website, email accounts,…

  • Website Hosting Glossary of Terms with 1-grid 

    This guide will help you understand the most common website hosting glossary terms, including domain, email, networking, security, and website management terms you may encounter while using 1-grid services.  Whether you’re building your first website, managing an online business, or simply trying to understand technical terminology, this glossary provides plain-language explanations designed to build…